1 Describe the history, development, and theoretical framework of the science of quality improvements in the delivery of safe and effective patient care through an examination of the current role of quality management in healthcare
2 Identify important milestones in healthcare quality improvement
3 Integrate patient-centered approaches to quality improvement by exploring the changing healthcare landscape
4 Evaluate the techniques used in improving healthcare quality
5 Identify various stakeholders involved in continuous process improvement
6 Analyze the role that leadership plays to improve quality in healthcare through exploration of the relationship between health quality and quality of care
7 Assess existing models of quality management as they are applied to continuous program improvement in healthcare
8 Evaluate methods of collecting and analyzing information, classifying outcomes and measures, and assessing quality indicators to drive performance improvement